Please also note that your login name may differ from your user name (depending on the game you are registered on).If you don't receive the email with your new password, please check your Spam-Folder. You can later on change it in your in-game Profile. In case forgot your password, please use the option "forgot password", and you'll automatically be sent a new one.So please check that you haven't accidentally turned on your key lock. These may have been added accidentally, if you have copy/pasted the password.Īlso note that the password is case-sensitive. You have entered your login name and password correctly. If you are certain that you have chosen the correct URL and server, please verify that.So please make sure that really have selected the US-American version, or that you indeed are registered on the US-American version. Please also note that our game is available in several languages. If you are unsure which server you are registered on, please check your registration confirmation mail. Are you sure that you have chosen the right server? You need to choose the server you registered on, if you want to log into the game.Here are several possible solutions for your problem: There are a couple of reasons why you might have trouble logging into your account. Guilds are also just a great way to socialize with other players if you're not particularly competitive. Of course, participation in these things is completely optional. They unlock prizes that you can collect in the tab with the trophy. Kudos are a currency you can earn by contributing products and money (both Coins and Diamonds) to the guild. When the contest ends, your guild will get guild experience and kudos for each member. This requires members to donate a specified product to the guild (just click on a free slot in the tab with the barn icon to donate products) the leaders of the guild can that submit these items to the contest. You can either found your own guild, or ask to join a guild with open spaces from the ranking list.Įvery week, there will be a new contest that you can participate in as a guild. Once you have it, you can click on the building to access the guild feature. This can be purchased in the first tab of the shop, and will appear to the left of your farm on a little island in the stream below the bistro area. To get started, you'll need a guild building. You can also earn some goodies for yourself for your contributions to the guild. Guilds are a way to socialize with other players and take part in weekly competitions. The advantage of waiting to redeem is that you can go after specific prizes (you can see the list of possible prizes in the top right area of the window). Once you've earned one or more prizes, you can hit the " Redeem Rewards" Button to collect your reward and reset the cards. There's a small prize under each one - Diamonds, Coins, Tools or Products. Every time you fill out one of the green hearts in the heart bar at the bottom, you'll have the chance to flip a card. These can be seen in the menu in the top right corner (the cards with the fancy bow). Once you're done, you can go back to your own farm or help another friend.Įvery time you help your friends or your friends help you, you'll earn half a heart. Occasionally, a little exclamation mark will appear over them. You'll see tiny little mole hills scattered across your friend's farm. Once on your friend's farm, you can help them catch moles (currently, this is the only chore). Locked Heart = You just became friends and need to wait another day before you can help them. Right Half Red = Your friend helped you, but you didn't help them. Left Half Red = You have helped your friend, but they haven't helped you. The hearts will tell you about the status of your mutual visits:Įmpty Heart = You haven't helped your friend today, and they haven't helped you. To do that, you'll need to open the Friend menu (the middle button on the menu bar) and tap on a friend to visit them. To help your friends, you need to visit them.
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